Welcome to Home Comfort by AJ! We strive to provide you with the best shopping experience, including reliable and timely shipping. Please read our Shipping Policy to understand how we handle the delivery of our cushion runner sets and throw pillows.
1. Shipping Rates
Cushion Covers and Runner Sets:
- Price: 250 (inner filling not included)
Inner Filling:
- The cost of inner fillings depends on the number and weight of the fillings. The final price will be calculated at checkout.
2. Shipping Service
We use PostEx as our courier service to ensure your products arrive safely and on time.
3. Shipping Times
Processing Time:
- Orders are typically processed within 1-3 business days.
Delivery Time:
- Standard Shipping: 5-7 business days
Please note that delivery times may vary depending on your location and any unforeseen circumstances.
4. Shipping Destinations
We currently ship to addresses within Pakistan. We do not offer international shipping at this time.
5. Shipping Confirmation and Tracking
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the provided tracking number on the PostEx website.
6. Delivery Issues
Delayed Delivery:
- If your delivery is delayed, please contact us at homecomfortbyaj@gmail.com for assistance.
Lost or Damaged Packages:
- If your package is lost or arrives damaged, please contact us immediately. We will work with PostEx to resolve the issue and ensure you receive your products.
7. Incorrect Address
- Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize you've entered an incorrect address, contact us as soon as possible at homecomfortbyaj@gmail.com.
8. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
- Email: homecomfortbyaj@gmail.com
Thank you for shopping with Home Comfort by AJ! We appreciate your business and are committed to providing you with excellent service.
This Shipping Policy was last updated on [6/16/2024].